Refund Policy

1. 14-day money-back guarantee

• New subscriptions and upgrades: if you are not satisfied, request a refund within 14 days of the payment and you will get the full amount back. No reason needed.
• Renewals: if a subscription renewed and you meant to cancel, request a refund within 14 days of the renewal charge.
• Extra usage: a purchase of extra AI usage can be refunded within 14 days if you have not used any of it.

2. Cancelling

You can cancel a subscription at any time from your account or through the link in your Paddle receipt. Cancelling stops future renewals; you keep your paid features until the end of the period you have already paid for. Outside the 14-day window, we do not refund partial periods.

3. How to request a refund

• Email contacto@kcorp.cl from the address you used to buy, or include your order number from the Paddle receipt.
• You can also contact Paddle directly through paddle.net or the link in your receipt.
• Refunds go back to the original payment method. Depending on your bank, they usually appear within 5 to 10 business days.
• When a subscription is refunded, your account returns to the free plan. Your data is kept.

4. Your legal rights

This policy adds to, and does not limit, any rights you have under consumer protection law in your country, including Chile’s Law 19.496.

5. Contact

KCorp SpA, RUT 78.512.424-3, Chile. Email: contacto@kcorp.cl.